Dear Valued Client,

Please be advised that the MT5 PUPrime-Live Access Server will undergo an upgrade at End of Day (EOD) on 22 August 2025 24:00 hrs. for 10 minutes to further enhance competitiveness and improve the trading environment.

Important Notes:

  • This upgrade applies only to the MT5 PUPrime-Live server.
  • Clients with MT5 PUPrime-Live accounts may experience intermittent connection or refresh issues after the upgrade.
  • If client encounter connection issues, please update or reinstall the MT5 App via our official website: https://www.puprime.com/mt5/

We strongly recommend that clients with MT5 PUPrime-Live accounts properly manage their positions, ensure sufficient funds are maintained, and trade with caution during this period.

If you have any questions or require further assistance, please contact our Customer Care Team via Live Chat, email: [email protected], or phone: +248 437 3105..